FAQ

All our herbs are wildcrafted and handpicked from their natural environment. They are grown without human intervention and are not treated with anti-bug chemicals. Even the drying process is natural in the shadow place with fresh air. You will get the best and purest herbs as they are in nature. The country of origin is Bulgaria.

We use only the highest quality herbs we can find. Herbs are nature's medicine, and may interact with current medications you may be on. We recommend that everyone do their own research to check for drug interactions and the safety of consuming these herbs if you have certain medical conditions, as well as discussing it with your doctor or before beginning a new herbal regimen. We do not recommend our products be used by women who are pregnant or breastfeeding.

At Our Site, we offer a diverse range of high-quality herbs, including culinary herbs, medicinal herbs, and teas. Our selection includes popular options like basil, rosemary, and thyme, as well as more specialized herbs such as echinacea, ashwagandha, and chamomile. Each herb is carefully sourced through partnerships with trusted organic farms and sustainable suppliers to ensure that what we offer is not only potent but also environmentally friendly. We prioritize herbs that are grown without the use of synthetic pesticides or fertilizers to guarantee purity and quality. Additionally, we employ rigorous quality control processes to ensure that every herb you purchase from Our Site meets our high standards.

Yes, Our Site offers wholesale availability for customers looking to purchase herbs in bulk. Our extensive range of high-quality herbs is available at competitive wholesale prices, making it an ideal option for businesses, herbalists, and retailers. To qualify for our wholesale program, you typically need to meet a minimum order quantity. We also provide dedicated support to our wholesale customers, ensuring you receive the freshest herbs promptly. For more detailed information on pricing, order minimums, and how to apply for our wholesale program, please contact our customer service team directly.

To ensure your herbs from Our Site remain fresh and retain their full potency, proper storage is essential. Here are some guidelines: 1. **Storage:** Keep your herbs in a cool, dark, and dry place. Exposure to light, heat, and moisture can deteriorate their quality. A pantry or cupboard that remains at a consistent temperature is ideal. 2. **Packaging:** Our herbs come in resealable, airtight packaging to maintain their freshness. After each use, make sure to tightly seal the package to protect the herbs from air and humidity. If you need to transfer the herbs to another container, opt for an opaque, airtight jar. 3. **Shelf Life:** Most dried herbs from Our Site have a shelf life of about two to three years when stored correctly. Whole spices generally last longer than ground ones due to their lower surface area exposure. Always check for any changes in color, aroma, or taste to ensure your herbs are still in good condition. By following these storage tips, you'll maximize the longevity and effectiveness of your herbs, ensuring you get the best possible experience from Our Site's high-quality products.

At Our Site, we strive to ensure complete customer satisfaction with our high-quality herbs and products. If for any reason you are not entirely satisfied with your purchase, we are here to help. You can return the items within 30 days of receipt for a full refund, provided they are in their original, unopened condition. To initiate a return, contact our customer service team at eldiracontact@gmail.com with your order details, and they will guide you through the process. Once we receive the returned items and verify their condition, your refund will be processed within 5-7 business days. For your convenience, we recommend keeping the original packaging and receipts as proof of purchase. Our goal is to make your shopping experience as seamless and satisfying as possible.

Our Site offers a range of shipping options to ensure your herbs arrive in the best condition and in a timely manner. We process every order immediately upon receipt and ship the package the same day. On the third day (max.) after shipment, the package arrives by Airmail to the border of each country and is ready for Customs inspection. It is very rare that Customs clearance is very slow and if your package is significantly delayed, please do not insist on an immediate refund. We cannot control this process. All packages are shipped by PRIORITY MAIL with tracking number. Delivery time for INTERNATIONAL shipments: To USA and Canada - about 8-12 business days To Europe - about 5-7 working days To Australia and New Zealand - about 12-15 working days To everywhere else - about 10-12 working days All shipping options include tracking information, so you can monitor your order's progress. Please note that shipping times may vary during peak seasons or due to unforeseen circumstances, but our customer service team is always available to assist you with any shipping-related inquiries.

Our Site is committed to providing the highest quality and safest herbs available. We collaborate with trusted suppliers who adhere to strict standards of cultivation and harvesting. All our herbs are organically grown without the use of pesticides or harmful chemicals, ensuring their purity and potency. Additionally, each batch of herbs undergoes rigorous testing for contaminants and active ingredients by third-party laboratories to guarantee their safety and effectiveness. We also adhere to all relevant industry regulations and guidelines to maintain the highest standards. It’s important to note that while we take these measures seriously, we provide a DISCLAIMER,stating that our products are not intended to diagnose, treat, cure, or prevent any disease, and customers are advised to seek professional medical advice before using our herbs for any health purposes.

Our Site is committed to providing the highest quality and safest herbs available. We collaborate with trusted suppliers who adhere to strict standards of cultivation and harvesting. All our herbs are organically grown without the use of pesticides or harmful chemicals, ensuring their purity and potency. Additionally, each batch of herbs undergoes rigorous testing for contaminants and active ingredients by third-party laboratories to guarantee their safety and effectiveness. We also adhere to all relevant industry regulations and guidelines to maintain the highest standards. It is the policy of GIFT from NATURE not to advise or recommend herbs for medicinal or health use. This information is intended for educational purposes only and should not be considered as a recommendation or an endorsement of any particular medical or health treatment. Information and statements about the products on this site have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Please consult a health care provider before pursuing any herbal treatments.

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